Frequently asked questions

Standard shipping takes 3–5 business days. Orders don't ship on weekends, so an order placed Friday–Sunday begins processing the next business day.

Yes. Expedited orders are processed in about 1 business day, then ship 2-day — so most arrive within ~3 business days of ordering. You can choose expedited at checkout if you're up against a surgery date.

We recommend ordering 5–7 days before your surgery so everything arrives, gets washed, and can be tried on with time to spare. Most patients tell us they wish they'd ordered a little sooner rather than later.

Shipping is free on orders over $100. Under that, a flat rate is calculated at checkout. Kits and bundles usually clear the free-shipping threshold on their own.

Yes. Enter the recipient's address (home, hospital, or care facility) at checkout. For gifts, you can add a note on the packing slip and we'll keep prices off the slip.

We currently ship within the United States. If you're outside the U.S. and need recovery wear, email us — we'll let you know what's possible.

Order your usual everyday size. Every piece is already cut for swelling, dressings, and drains — you don't need to size up. Each product page has a size chart with measurements if you'd like to double-check.

Size exchanges are free, both ways, within 30 days. Recovery is unpredictable, so we make swaps easy — no forms, no restocking fees.

Yes — that's exactly what they're designed for. Our garments have extra room and stretch built in to sit comfortably over dressings, a surgical bra, or post-op swelling without feeling tight on a healing area.

Mostly soft modal and cotton blends chosen for post-surgical skin — no rough seams, no tight bands, nothing that presses on a healing incision. Exact fabric content is listed on each product page.

Machine wash cold on a gentle cycle and tumble dry low, or lay flat to dry. Skip fabric softener and bleach — they break down the soft finish. Snaps and zippers hold up fine in the wash; just fasten them first.

We select breathable, low-irritation fabrics with flat or covered seams so nothing rubs a tender area. If you have a specific sensitivity or allergy, email us and we'll point you to the gentlest options.

Select garments have internal drain pockets that hold surgical drain bulbs (like JP drains) securely against the body — hands-free and invisible from the outside. No pinning to your shirt, no safety-pin improvising.

Our front-close and shoulder-snap styles open completely at the front or shoulder, so you can dress without raising your arms — important in the 4–6 weeks many patients are told to avoid overhead movement. Look for "front-close" or "shoulder-snap" on the product page.

Yes. Certain tops feature discreet chest-port and IV access openings so infusions and port checks happen without undressing. These are noted on the product page and grouped in our chemo and infusion collections.

They're genuinely purpose-built. Drain pockets, front and shoulder closures, port access, and no-lift dressing are built in by design — developed with surgeons, nurses, and patients — not loose basics relabeled for recovery.

Every order is backed by a 30-day comfort guarantee. Size exchanges are always free, both ways — if the fit isn't right, we'll swap it at no cost. For a refund return, a small restocking fee applies to cover return shipping and warehouse handling; the rest of your order total is refunded. You have 30 days, and there are no forms to fill out — just reach out.

Email hello@inspiredcomforts.com or use the contact page with your order number and we'll take it from there. For a size exchange we'll get the new size on its way — no cost to you. For a refund return we'll walk you through it; a small restocking fee covers return shipping and warehouse handling, and the rest is refunded.

Absolutely. Plans change and dates move — that's exactly why the guarantee exists. Reach out and we'll make it right, even if timing pushed you past the usual window.

Yes — and it's one of the most meaningful things you can send someone in recovery. Add a personal note at checkout, ship straight to them, and we keep prices off the packing slip. Our gift kits are curated so you don't have to guess.

A gift card is the easy answer — they choose exactly what fits their recovery, and sizes match everyday sizing so it's low-stress. You can also send a kit and note that free 30-day size exchanges are included, so they can swap without any awkwardness.

Gift cards are delivered by email and never expire. The recipient enters the code at checkout and can put it toward anything on the site, including bundles and shipping.

Mix and match any pieces and the discount grows with your kit: 3 pieces = 12% off, and 4 or more pieces = 15% off. The discount applies automatically in your cart — no code needed.

Yes. Use the Build Your Own option to combine any pieces you like and the 3-for-12% / 4-for-15% discount applies automatically once you hit the thresholds. Same fabrics, same guarantee.

The 3-for-12% / 4-for-15% bundle discount applies on its own and generally can't be stacked with other promo codes. Gift cards are always welcome on top of any bundle.

Most of our products are everyday recovery apparel and are not HSA/FSA eligible. Certain post-mastectomy items may qualify as medical products — please check directly with your HSA or FSA provider, since eligibility depends entirely on your plan.

Yes — we're happy to email an itemized receipt for your records. Whether it can be used toward an HSA/FSA claim is determined by your plan and provider, not by us.