If it doesn't work for your recovery, we'll make it right.
Recovery is unpredictable — swelling changes, dates move, bodies heal at their own pace. So size exchanges are free, both ways, for 30 days. Refunds are simple too, with a few common-sense limits that keep our prices fair for everyone.
The 30-day comfort guarantee
Every order is backed by our 30-day comfort guarantee. If a piece isn't right — the fit, the fabric, the fastenings — reach out within 30 days and we'll sort it. Most of the time that's a free size exchange; if you'd rather have your money back, we'll handle that too, within the limits below.
Exchanges and returns are free of any restocking fee. Return shipping is arranged and paid by the customer, for both exchanges and returns — we'll email you simple instructions.
Free size exchanges, both ways
Wrong size, or swelling changed the fit after surgery? We'll send the new size and cover shipping both ways — even if you've already washed or worn it. Recovery isn't predictable, and your wardrobe shouldn't punish you for that. Just reach out within 30 days.
Refunds
Changed your mind? Return unworn, unwashed items with tags within 30 days for a refund. Choose a full refund to store credit, or back to your original payment minus a flat $8 return-shipping fee.
Damaged or wrong item
If something arrives damaged or we sent the wrong thing, it's on us — a full refund or replacement, no fee and no return shipping. Just email a photo and we'll fix it fast.
A note on hygiene
Because our garments are worn against healing skin, incisions, and ports, we can't resell anything that's been worn or washed. Those items aren't eligible for a cash refund — but they're always covered by a free exchange or store credit under the comfort guarantee. It keeps things safe for the next person in recovery, and keeps our prices where they should be.
How to start a return or exchange
Email hello@inspiredcomforts.com with your order number, or use our contact page. Tell us what isn't working and whether you'd like an exchange, store credit, or a refund — we'll send instructions and a prepaid label where one applies. No forms, no runaround.
Gifts: the recipient can exchange or take store credit with just the order number — no awkward conversation required.
Not sure before you order?
We'd rather help you get it right the first time than process a return. Tell us the situation and we'll point you to the right piece.
Contact us